Legislative Council Legal and Social Issues Committee
Inquiry into Ambulance Victoria
Undertaking Research
The Committee will inquire into the core issues impacting the management and functions of Ambulance Victoria including issues involved with call taking, dispatch, ambulance ramping, working conditions and workloads of paramedics, procurement practices, allegations of fraud and embezzlement, governance and accountability and the workplace culture within Ambulance Victoria.
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Ambulance Victoria answering calls for change
The Legislative Council Legal and Social Issues Committee heard from senior management at AV, various other directors at the emergency service, unions, the Health Department and health services.
Community input & next steps
The Committee held several public hearings with evidence from Ambulance Victoria, unions, Health Department and others. It also received 189 submissions which are published online. A final report for parliament is due by 15 October 2025.
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Legislative Council Legal and Social Issues Committee
Parliament House, Spring Street
EAST MELBOURNE VIC 3002
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Terms of reference
The terms of reference are instructions which explain what a committee has been asked to do, what topics it should focus on, and how its members will work together to achieve its shared goals.
Inquiry into Ambulance Victoria
On 14 August 2024, the Legislative Council agreed to the following motion:
That this house requires the Legal and Social Issues Committee to inquire into, consider and report, no later than 31 August 2025, on the core issues impacting the management and functions of Ambulance Victoria, including but not limited to:
(1) issues involving call taking, dispatch, ambulance ramping, working conditions and workloads of paramedics;
(2) procurement practices, including contract management and oversight, and their adequacy in ensuring transparency, fairness, and value for public funds and identification of any systemic patterns of mismanagement or lack of oversight;
(3) allegations of fraud and embezzlement and the adequacy of financial controls and oversight to prevent misconduct;
(4) governance and accountability;
(5) the workplace culture within Ambulance Victoria, with a focus on occupational health and safety impacts, including to the morale and wellbeing of paramedics and employees; and
(6) any other related matters the committee considers relevant.
On 17 June 2025, the Legislative Council resolved to extend the reporting date to 14 October 2025.