Thursday, 15 August 2019

 Mr LIMBRICK (South Eastern Metropolitan) (13:01): My question is for the Special Minister of State. In South Eastern Metropolitan Region there is a mix of demographics, with some elderly retirees and one of the most language-diverse areas in the City of Dandenong. We have had contact from several people in my office who have expressed difficulty in accessing online government services. We support streamlining of government services, but this should not be at the expense of the most vulnerable; indeed those are the groups who need these services the most. My question for the minister is: what measures is the government enacting for people in the South Eastern Metro Region who experience challenges with technology or literacy to access government services?