Tuesday, 31 March 2026

 Gaelle BROAD (Northern Victoria) (12:52): (2267) My question is to the Premier. As fuel prices continue to soar and impact family budgets, my question is about the issues that need to be urgently resolved with the government’s Servo Saver app. The Premier’s media release last October referred to reporting fuel prices in real time to cap the price once a day and lock that ceiling in place for 24 hours or when the price is reduced. It goes on to say:

… when you arrive in the morning to fill up, there’ll be no surprises.

But I have heard examples of local retail staff at service stations being abused because there have been surprises when people go to buy fuel and find the price to be very different when the app price does not match the bowser. Some mobile phones are not updating the pricing in the app. This is causing confusion and putting extra pressure on retail staff. This is a significant problem with the government’s app, and I ask that you ensure that these issues are urgently resolved.