Tuesday, 17 February 2026

 Sarah CONNOLLY (Laverton) (19:09): (1522) My adjournment is for the Minister for Government Services, and the action I seek tonight is that the minister update me on how our government’s Service Victoria app is saving folks in Melbourne’s west time and money. There are a lot of folks out there that may not realise how useful this app really is. In reality more than 170 different Victorian government services are now available in just this one app, from licences to concessions, all at the tip of your fingers. The most popular of these, I am sure, is the digital drivers licence, which is now live for all Victorians. It is a secure, convenient way to provide ID that is already accepted at venues and ID checkpoints. Folks can also have digital copies of their veterans cards, ambulance membership, even things like working with children checks.

Just last week we announced that folks in my community in Wyndham – this is just so good – can take part in a trial of digital birth certificates, giving parents fast, secure access to their kids’ birth certificates on their phones. This is going to make kinder enrolment so much easier because parents can just add their child’s birth certificate to their Service Victoria wallet next to their digital drivers licence, and they can show it with a quick scan. Whilst physical copies, yes people, still remain available, the digital versions mean that you have one less document to lose when you really need to have it handy, and it is all part of our broader digital – I cannot even say it this late at night. We are modernising our state services so people spend less time waiting and more time living. It is a big win for busy families in Melbourne’s west because it means less paperwork, less hassle and more certainty.