Thursday, 11 September 2025

Parentline

Nick McGOWAN (North-Eastern Metropolitan) (09:43): A few short hours ago 16 dedicated, professional, expert staff were advised through their union, the CPSU and their representative Magda Ackermann, that the clause 11 negotiations with this government have failed effectively and that Parentline will cease to operate as of 31 October. We have in front of me today a cabinet minister, and I would implore – through you, President – this cabinet minister and all cabinet ministers at the next cabinet meeting to appeal to the Premier to save Parentline. Parentline is the only service that operates from 8 am to 12 am seven days a week, every week of the year. I will repeat that: every week of the year.

I spoke with some of those workers, dedicated members of our society – they are experts, they are social workers, they are psychologists. They field calls – some 17,800 calls each year – from concerned and worried parents and carers every day of the week. One of those workers said to me last night that they fear the government are now strangling – not my word, her word – this service because the staff have now been told they should take their leave. Effectively that will mean that this service will close earlier than 31 October. These are people helping parents at their weakest point, helping parents on the verge of breaking down. This is a preventative service. It is a vital service. I implore those opposite – the cabinet ministers and the Premier – please do not cease funding to Parentline. It would be a travesty. It is the first line of defence for all our children and families.