Tuesday, 27 May 2025

Constituency questions

Southern Metropolitan Region

Georgie CROZIER (Southern Metropolitan) (12:56): (1580) My question is to the Minister for Ambulance Services, and I refer to an email that has come from a constituent who is in charge of a retirement village in my electorate. On Wednesday 7 May a resident had a fall, and it took over 3 hours for an ambulance to arrive. On 16 May another resident had a fall, and again, after significant follow-up and dialling 000 and trying to get through, there was a wait of over 3 hours. They ask:

We believe there is a genuine methodology to put cases that aren’t stroke, heart, haemorrhaging or loss of breathing related into an unacceptable holding pattern. This can lead to our residents, at times even with potential bone breakages, laying on the floor for deplorable time frames.

There is a real concern about why these ambulances are not responding in a timely fashion. I ask the minister to look into this issue of why elderly constituents are waiting for hours on end to get assistance from paramedics in times of need.