Malvern electorate
Mr M O’BRIEN (Malvern—Leader of the Opposition) (11:56): (5813) My constituency question is to the Minister for Health. My constituent, Mr Denis Chinnock of Armadale, has been corresponding with my office since 2019 regarding his wife Catherine’s care at Monash Health. In 2018 Mrs Chinnock suffered complications during an extended wait in the emergency department. Mr Chinnock raised his concerns regarding her care to staff several times but did not feel he was adequately responded to. Mr Chinnock then took matters into his own hands, took his wife to another hospital where her heart failure was diagnosed and correctly treated. Mr Chinnock has previously corresponded with the minister’s predecessors, all of whom effectively palmed off his grievances to Safer Care Victoria, but there has been an inadequate response. I understand that Monash Health have made procedural changes in their emergency department, including staffing, nurse checks and improved family communication. But on behalf of my constituent I am seeking further information as to what is being done on a clinical level to ensure that incorrect diagnoses of future patients suffering from heart failure are not made again.