Thursday, 31 October 2019

 Mr STAIKOS (Bentleigh) (11:48): (1386) My question is to the Minister for Consumer Affairs, Gaming and Liquor Regulation and concerns One World Travel, which was a travel agency that operated in East Bentleigh. I have been approached by many constituents who paid significant sums of money for flights, accommodation and cruises that were never provided. I have heard stories of people arriving at Melbourne Airport or overseas accommodation, only to be told that there was no booking in their name. Thank you to Nerida Wallace, who has been providing pro bono assistance to people caught up in this. My question is: what actions is Consumer Affairs Victoria taking to investigate these allegations?