Faces of Parliament - Pablo Diaz
For a group of people who are customer-facing, engaging with the community through screens rather than face-to-face was something that everyone needed to adjust to, especially given what Pablo and the team consider to be the core purpose of their role: connecting people to Parliament.
“It’s the people’s house, there’s a lot of history here. Parliament isn’t just about history though, it's actually a contemporary place in terms of the legislative work that's done here. It is accessible to everybody, it’s beautiful in terms of architecture, and people definitely connect with that aspect, but it’s what’s happening here right now - seeing history being made - that's really exciting.”
In 2020, the team spent six weeks designing online incursions to ensure there were still opportunities for students to learn about the work of Parliament. The resulting program has now connected with more than 200 schools and has proved so popular that it is now offered on an ongoing basis.